Why Choose Us?
“We set up Call Management in 2001. Our primary goal was to provide small and medium-sized enterprises with shared service telephone support. Since then we have continued to expand our service offering to meet the ever-changing needs of our clients and their customers.
Over the last 20 years, we have expanded our portfolio through Live Chat, Email Handling and Social Media Monitoring to support our clients’ customers on their preferred channel.
Call Management is predominantly a people organisation, our staff are our most valuable asset. We have always focused on delivering a quality based service to each of our clients.“
Managing Director – Pat Keogh
Why Choose Call Management?
24x7x365
Call Management operates on a 24×7 basis including weekends and public holidays. This ensures that your customers are supported around the clock.