Certifications & Standards
A Team You Can Trust
ISO 9001:2015 - Quality Management
Our team has a proven track record of delivering the highest quality of service to our clients. Call Management is ISO 9001:2015 certified, further ensuring our commitment to providing a high-quality service. Each of our processes and procedures are geared toward industry best practice and customer satisfaction.
ISO 27001:2013 - Information Security
In October 2018 were certified with the ISO 27001:2013. Our Information Security Management System (ISMS) allows us to govern risks associated with information security threats by implementing controls including policies, procedures, and staff training
ISO 14001:2015 - Environmental Management
Call Management has been certified with the ISO 14001:2015 for Environmental Management. We are committed to caring for and protecting the environment in which we operate, this international standard is utilized to ensure we manage and sustain our environmental responsibilities in a systematic manner that encourages continuous improvement and development.